To: support@journeyteamrda.com Subject: JT-RDA TECHNICAL SUPPORT FORM -------------------------------------------------------------------------------- TECHNICAL SUPPORT REQUEST -------------------------------------------------------------------------------- What software are you using? What version of software are you using? What operating system are you using? Please enter a brief one-line description of the problem: (example: "Editor doesn't respond to up-arrow under image") If the problem is reproducible, please list the steps required to cause it, leaving a blank line between steps: (example: "1. Create a new file. 2. Insert some text ...") If the problem is not reproducible (only happened once, or occasionally for no apparent reason), please describe the circumstances in which it occurred and the symptoms observed: (note: it is much harder for us to fix non-reproducible bugs) If the problem causes any error messages to appear, please type the exact text displayed and enter it here or attach a screen shot: Please provide us with the following information in case we need to contact you: Name: Company Name: Contact Number: Email: